members have an exclusive, free email account at the domain protected as much as possible from spam and viruses.

The address is lifelong and, unlike other web-based email services, email is accessible in most NHS trusts. The email service can be accessed from the website, or used with other email clients such as Microsoft Outlook as well as being synced to a mobile phone or hand-held device.

Step-by-step instructions are designed to explain how to synchronise your email client for use with email to help you get the most out of the email service.

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Manage your contacts

Contacts can be managed and put into groups for convenient emailing, and a powerful rules system allows you to automatically delete certain messages, redirect them or set up Out of Office replies.

Clinical bulletins and alerts

Members are kept up to date with the latest news and information with a twice-weekly clinical bulletins. Members can also set up a range of alerts to ensure there are informed of relevant content and services.


Explanatory guides on's Solution Centre provide information on how to use the email service, and Member Services can be contacted between 9.00am and 5.00pm on weekdays.

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